Maryland Security Guard Practice Exam

The correct answer is to use soft physical control techniques and tactical communications to control an actively resistant subject. This response is in line with the professional standards and legal requirements for security personnel in Ontario and most other jurisdictions. Soft physical control techniques are those that do not involve a high risk of injury to the subject. These might include holds, pressures, or non-damaging restraint methods. The key here is to use the minimum necessary force to control the situation and protect safety, which is a key principle of security work. Tactical communication, meanwhile, involves using clear, concise, and direct language to establish control and communicate intentions. This might include telling the subject what you want him to do, what will happen if he doesn't comply, and—when appropriate and possible—explaining why you are taking the actions you are taking. Together, these strategies help to de-escalate the situation, minimize risks and maintain professionalism.